Shipping & Returns



All online orders are shipped right away, typically via USPS or UPS Ground. You will receive your order within a few days depending on where you live. West Coast delivery is typically around 1 day, while East Coast may take around 3 or even 4 days to arrive.

International Shipping

We can ship internationally, but you will need to call to arrange this 1 800 985-0535 


If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it as required. This should be within 30 days of receiving your order.

Please send any returns to:-

Bierley Magnifiers
19500 Graystone Lane
San Jose, CA 95120

Refunds are processed immediately, although it may take up to 5 days to appear on your credit card statement.

We recommend sending any returns insured to protect yourself from loss or damage.

If you believe you have a faulty item, please call Technical Support on 1 800 985-0535. We can resolve 97% of issues in just a few minutes over the phone.