Bierley Associates, Inc.
Sales Department
19500 Graystone Lane
San Jose, CA 95120, USA
Or order direct via telephone :
USA (Domestic) :
1 800 985-0535
USA (International) :
1 408 927-7943
Delivery Policy
Shipments are usually made the same day that an order is received and always within two (2) working days, subject to stock availability. Please allow a few extra days from the date of shipping to actually receive the goods depending on where you live and any special delivery instructions made.
Refund Policy
For all products, excluding LCD type, simply return the product, undamaged and in the original packaging, postage or shipping pre-paid by you, for our 30 Day Money Back Guarantee. We will refund 100% of the amount that you paid less the original shipping charge.
For all LCD type products, Explora, Maggie, Shoppa etc., simply return the product, undamaged and in the original packaging, postage or shipping pre-paid by you, for our 30 Day Money Back Guarantee. We will refund 85% of the amount that you paid less the original shipping charge. This means that there is a 15% restocking fee for our products with LCD screens.
Warranty
All Bierley products carry a minimum of one year worldwide parts and labor warranty. Full details available upon request.
Cancellation
If you change your mind after placing an order, call or e-mail us and we will cancel the order for you, no questions asked. If you cancel prior to the order being shipped you will not be charged at all. If your order has already left our premises you will need to return the products to us for cancellation or refund.
United States
Canada
United Kingdom
Europe
Africa & Middle East
Australia & New Zealand
International
Delivery Policy
Refund Policy
Warranty
Cancellation
