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To order direct via fax, regular mail or e-mail
UK home users, please use our dedicated web site by clicking here.
UK organisations, societies, businesses etc., please use your standard official order form.
US home users, please use the US Order Form.
US organizations, societies, businesses etc., please use your standard official order form.
Everywhere else, please send an e-mail to uksales@bierley.com, ussales@bierley.com or call to process your order.
Alternatively, you may prefer to buy locally, please contact us for details of a reseller near you.
To order direct via telephone :
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UK (National) UK (International) Europe USA (Domestic) USA (International) |
0800 0430282 44 1664 480549 +44 1664 480549 1 800 985-0535 1 408 927-7943 |
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We accept official purchase orders, subject to approval.
Delivery Policy
Shipments are usually made the same day that an order is received and always within seven (7) working days, subject to stock availability. Please allow a few extra days from the date of shipping to actually receive the goods depending on where you live and any special delivery instructions made.
Refund Policy
For all MonoMouse and ColorMouse type products, simply return the product, undamaged and in the original packaging, postage or shipping pre-paid by you, for our 30 Day Money Back Guarantee.
We will refund 100% of the amount that you paid less the original shipping charge.
For Shoppa or BigReader, simply return the product, undamaged and in the original packaging, postage or shipping pre-paid by you, for our 30 Day Money Back Guarantee.
We will refund 85% of the amount that you paid less the original shipping charge. This means that there is a 15% restocking fee for our products with LCD screens.
Warranty
All Bierley products carry a minimum of one year worldwide parts and labour warranty. In certain countries the minimum warranty is two years parts and labour. The ColorMouse-USB-RM carries a two year worldwide warranty and the Shoppa carries a five year limited warranty. Full details available upon request.
Cancellation
If you change your mind after placing an order, call or e-mail us and we will cancel the order for you, no questions asked.