Bierley-electronic magnifiers

Tel: 1 800 985-0535

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To order on-line, via e-mail, fax, telephone or regular mail

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US home users, please use the US Order Form.

US organisations, societies, businesses etc., please use your standard official order form and send via your preferred method:

	E-mail :		USsales@bierley.com

	Fax :		408 351-8300

	Mail :		Bierley Associates, Inc. Sales Department 19500 Graystone Lane San Jose, CA 95120, USA

Or order direct via telephone :

	US (Domestic) :		1 800 985-0535
	US (International) :		1 408 927-7943

Delivery Policy

Shipments are usually made the same day that an order is received and always within two (2) working days, subject to stock availability. Please allow a few extra days from the date of shipping to actually receive the goods depending on where you live and any special delivery instructions made.

Refund Policy

For all products, excluding LCD type, simply return the product, undamaged and in the original packaging, postage or shipping pre-paid by you, for our 30 Day Money Back Guarantee. We will refund 100% of the amount that you paid less the original shipping charge.

For all LCD type products, Explora, Maggie, Shoppa etc., simply return the product, undamaged and in the original packaging, postage or shipping pre-paid by you, for our 30 Day Money Back Guarantee. We will refund 85% of the amount that you paid less the original shipping charge. This means that there is a 15% restocking fee for our products with LCD screens.

Warranty

All Bierley products carry a minimum of one year worldwide parts and labor warranty. Full details available upon request.

Cancellation

If you change your mind after placing an order, call or e-mail us and we will cancel the order for you, no questions asked. If you cancel prior to the order being shipped you will not be charged at all. If your order has already left our premises you will need to return the products to us for cancellation or refund.